Attachment can't be opened in Outlook Express 1

[Mike012321]

An Uncle has received an email message with attachment (supposed to be a doc file) but says the latter can't be opened in his Outlook Express (WIN XP O/S).

He forwarded both email and attachment to me. The latter when viewed in Notepad contains blocks such as:

Return-Path: <xxx>
Received: from xxx (xxx [xxx]) by xxx (v115.11) with ESMTP id MAILINME061-9a34639cc2214d; Thu, 03 May 2007 07:49:10 -0400
Received: from xxx (xxx [xxx]) by xxxm (v115.11) with ESMTP id MAILRELAYINME027-9a34639cc2214d; Thu, 03 May 2007 07:48:50 -0400
Received:

from xxx (HELO [xxx]) ([xxx])
by xxx with ESMTP; 03 May 2007 12:47:45 +0100
X-BrightmailFiltered: true
Mime-Version: 1.0 (Apple Message

framework v624)
To: xxx
Message-Id: <xxx>
Content-Type: multipart/mixed; boundary=Apple-Mail-9-169682966
From: xxx
Subject: xxx (long list of

email addresses here,recipients of email I think)
Date: Thu, 3 May 2007 12:47:42 +0100
X-Mailer: Apple Mail (2.624)
X-AOL-IP: xxx


--Apple-

Mail-9-169682966
Content-Type: multipart/appledouble;
boundary=Apple-Mail-10-169682966
Content-Disposition: attachment


--Apple-Mail-10-

169682966
Content-Transfer-Encoding: base64
Content-Type: application/applefile;
name="xxx"
Content-Disposition: attachment;


filename="xxx"

AAUWBwACAAAAAAAAAAAAAAAAAAAAAAAAAAMAAAAJAAAAPgAAAAoAAAADAAAASAAAAB4AAAACAAAA
ZgAAAR5XOEJOTVNXRAAATWludXRlcyBvZiBDb3VuY2lsIE1lZXRpbmcuZG9jAAABAAAAAQAAAAAA
AAAAHgAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA
AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA
AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA
AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA
AAAAAAAAAAAAAAAAAAAAAAAAAQAAAAEAAAAAAAAAAB4AAAAAAAAAAAAcAB7//w==

--Apple-Mail-10-169682966
Content-Transfer-Encoding: base64
Content-Type:

application/msword;
x-mac-type=5738424E;
x-unix-mode=0644;
x-mac-creator=4D535744;
name="xxx"
Content-Disposition: attachment;


filename="xxx"

0M8R4KGxGuEAAAAAAAAAAA

etc etc......

(Email and IP addresses and references to the doc file name in the above were replaced with xxx). The name of the attachment was given in Outlook Express (and Yahoo) as a list of email addresses (of recipients I think).

I'm hoping the above will be sufficient for someone to recognize what format is being used/how it was sent and give advice on how it can be opened in non-garbled form without specialist software etc (but would consider
freeware/shareware if really necessary).

For various reasons my Uncle deasn't want to contact the sender (latter has now left organisation they both belonged to)

Thanks for any help.

Mike T

 

[smah]

X-Mailer: Apple Mail (2.624)
X-AOL-IP: xxx

This combination, along with the original sending format is probably the cause of the problem. Just ask the original sender to resend it making sure that the outgoing message is formatted a 'plain text' only, then the attachment format shouldn't get messed up.

 

[58sniper]

Outlook Express attachment viewing is disabled by default.

Cannot Open E-Mail Attachments in Outlook Express After You Install SP1

http://support.microsoft.com/kb/329570

Pat Richard, MCSE MCSA:Messaging CNA
Microsoft Exchange MVP
Want to know how email works? Read for yourself -

http://www.ietf.org/rfc/rfc2821.txt

 

[Mike012321]

smah

Thanks for that. Have passed on advice to my Uncle.

58Sniper

Thanks but do not think this applies as Uncle can open DOC attachments in his OE at present.

 

[Mike012321]

Smah,

Attachment was re-sent using plain text format as you recommended and it worked fine. Many thanks.

Mike T

 

[smah]

Glad it worked