Attaching my laptop to a NAM 1

[peck4]

Does anyone know the procedure for attaching my laptop to a NAM 4.1.5 using norstar Voice Mail Manager 4.0. Need to clean up all the old mail boxes. Thank You

 

[Bob3470]

This might help.

http://tek-tips.com/faqs.cfm?fid=3349

 

[peck4]

Thanks Bob

Any chance you know how to connect using the NIC card on the NAM and not the serial port

 

[oldestgeek]

You'd need to know the IP address assigned to the NIC and assign yourself an address in the same subnet. I believe the NIC was for use when you're running a contact center such as Prelude or Cinphony. You would use the NIC for the IPview.

 

[peck4]

The NAM IP Address is 192.168.110.10 and I am assigning my laptop 192.168.110.11, but it will not connect

 

[oldestgeek]

Can you ping it?

 

[oldestgeek]

I don't believe the NAM has IIS so I'm not sure you could ever use a browser to configure. I think you'll need to use f983 and delete the hard way. I've only used the NIC for connecting a wall board when running contact center on the NAM.

 

[Dasheen]

Oldestgeek:

The nic can be used w/ nvm mgr to make programming changes just like the Callpilot.

 

[peck4]

Yes, I have used it to change the COS and clean up old mail boxes.

I’m using a crossover network cable, on my laptop I’m configuring the IP 192.168.110.11 with a subnet 255.255.255.0. I launch Voice Mail Manager 4.0, 192.168.110.10 and enter a admin password 102****, But sorry to say it wont connect.

I should have tried pinging 192.168.110.10 on the NAM, so I will try that on Monday.

Thanks to everyone that helped

 

[oldestgeek]

Thanks, Dasheen. Even geeks never get to old to learn. I'll give that a try when I get some lab time. Have a star.