I am having an issue with excessivly long delay time with outbound calling. I have seen this issue on IPO R6-R7.
Even though I have my dial delay set at 3 seconds, it can take 9 to 13 seconds for the call to actually start ringing.
Now to be fair, the trunks are Comcast dial tone from an Arris modem. but if I put a butt set on the Comcast trunk I have immediate dialtone, and if I program a line appearance I also have immediate dial tone.
Now me telling the customers to switch vendors really isnt an option. Does anyone have any clues about this?
Lee
Even though I have my dial delay set at 3 seconds, it can take 9 to 13 seconds for the call to actually start ringing.
Now to be fair, the trunks are Comcast dial tone from an Arris modem. but if I put a butt set on the Comcast trunk I have immediate dialtone, and if I program a line appearance I also have immediate dial tone.
Now me telling the customers to switch vendors really isnt an option. Does anyone have any clues about this?
Lee