mikedphones
Vendor
I am setting up a new unit, first ATMV2 I have dealt with. Doing this one in Basic mode.
The 4 green led indicators on the combo card are not lit. In SSA, it properly identifies the ATM4V2 but it states the trunks are out of service. On the phones, the led indicators next to the 4 lines are lit.
System started out of the box as 8.1(18)FP1 & ATM4V2 didn't work. Upgraded to 8.1(67), same thing. I read about the ATM4V2 in other posts, not sure if it really only works on (65) or higher, but at (67) it should. The control unit is PCS11.
Also, when I open Manager I see 10.1(67) in the start up screen, but once I am in the program, at the top of the screen in the blue band it says [8.1(63)]. I can't remember if that's normal and only shows back to the last major core. I expected to see (67) up there. Under Advanced>Upgrade the system and mods show as (67).
Could I just have a bad combo card?
Any thoughts?
The 4 green led indicators on the combo card are not lit. In SSA, it properly identifies the ATM4V2 but it states the trunks are out of service. On the phones, the led indicators next to the 4 lines are lit.
System started out of the box as 8.1(18)FP1 & ATM4V2 didn't work. Upgraded to 8.1(67), same thing. I read about the ATM4V2 in other posts, not sure if it really only works on (65) or higher, but at (67) it should. The control unit is PCS11.
Also, when I open Manager I see 10.1(67) in the start up screen, but once I am in the program, at the top of the screen in the blue band it says [8.1(63)]. I can't remember if that's normal and only shows back to the last major core. I expected to see (67) up there. Under Advanced>Upgrade the system and mods show as (67).
Could I just have a bad combo card?
Any thoughts?