ATI Drivers 1

[jsbs2s]

I have an ATI 7500 Radeon video that worked fine then kaput...I've tried to reinstall the drivers but can not as I keep getting the SUREGCREATEKEY failed...basically the install hangs and doesn't complete. I've tried to uninstall the drivers through the control panel, removed the ATI files in the registry but still cannot get the system to recognize the card when reinserted. I've downloaded different but can not load them due to the install errors. Also when attempting to uninstall the ATI drivers in the control panel (add/remove programs), I get an error initializing ATI uninstall.

Anybody have advice for how to uninstall all ATI components as I can not figure this one out. I am running WIN98SE...thanks

 

[killowhat]

jsbs2s I also have win98se and a radeon 75oo. It kept freezing on a particular game my son played. I never tried to uninstall the drivers, but I did install over them with catalyst 2.4 for win. ME. Everything is working great now.You will get no help from ATI, especially at $3.00 a minute. search the driver archives on their website. Go to Google and type in Radeon 7500 and do some googleing. LOL PEARL

 

[jsbs2s]

I issue I have now, is when I place the card back in, it boots to a blue sceen and can not be distinquished. Loads in Safe Mode but this does not help me...pretty much done everything I can think of...based on the experience with ATI's no support...won't buy this product again...

 

[killowhat]

stick with it you will get it to work, took me about a week. Is it agp or pci? do you have onboard graphics?LOL PEARL

 

[jsbs2s]

Its an AGP slot with on board graphics...went into BIOS to disable the on-board graphics but don't have the option...removed the SIS 630-730 driver, placed the ATI card into the AGP slot and received the multi-colored screen, can not view anything and therefore either need to reboot in safe mode or reinstall the SIS driver. If I can get video output to the monitor, I can fix the problem by troubleshooting and messing around with various options. I've tried two different monitors, a new flat screen and older NEC but the output is the same.

Is there anything I can do to remove any ATI files that are on the machine...the uninstall crash has caused most of the problems I feel with the new driver recognition on reinstall.

 

[killowhat]

Did you disable onboard graphics in device manager, see if you have a red x on sis under display adapters. If you think you have changed your bios go bact to bios and reset to default and exit. Go thru some old threads here at tek-tip they will help. PEARL

 

[maenorth]

Did you ever get this resolved?

Just my two cents, ATI & Windows both are a pain when it comes to changing video cards/drivers. Before you go any further, what machine are we working on? There "should" be some way to tell the machine you don't want to use the onboard video anymore wether it is a physical jumper on the board or a choice in the BIOS hiding somewhere. (Maybe even just a shared memory setting for the onboard)

Generically, take out the ATI card and boot to safe mode. Remove ALL of your "Display Adapter" entries. (Even the SiS) You may even find dupes of your old and new cards. (Don't reboot if it asks) These are ghost entries of devices Windows thinks are long gone but it refuses to forget. If you want a device really gone you have to do it in safe mode.

Set your display to "Standard PCI graphics adapter" and shut it down.

Put the ATI card in and start normally. If it tries to install a new adapter, see which one it is. If it is the ATI, you're halfway home. DON'T try to update the adapter if it gives you a choice. It may put the SiS back in without asking, if it does, don't worry about it ....yet. (That may be a BIG clue as to the problem) If it booted using the "Standard" adapter, run the "Add hardware wizard to see if it indeed can "see" the ATI card. If it does not, but you just booted using this card, you're hosed. This isn't DOS we can't just tell Win98 where the device and the drivers are, it has to see it. If it finds it OK, CANCEL the wizard and we'll move on to the registry.

(Jeez it's getting long winded) Before I get into the registry, let me know if I am even needed or if you got this fixed.

 

[jsbs2s]

I got it working by utilizing the ME drivers and playing with the BIOS...long story short, I could not get the initial ATI off the hard drive...once I removed the driver files, I was able to recognize the new card in the AGP slot and reinstall...thanks Kilowatt and maenorth for sticking with me..I went OOT which is why I am late posting the reply...now that the ATI works, it's great...not sure if most folks are willing or wanting to go through a week of installation to get a video card working...only bright spot is you learn an awful correcting problems...

 

[killowhat]

jsbs2s I see you did not give up, good. I also used the ME drivers, no thanks to ATI. Got the tip off a gaming site. What is ATI's problem. Glad to hear the card is working. PEARL LOL

 

[djv75]

Just out of curiosity. Which gaming site did you see this at? I'm hoping they've got other tips that might help me.

 

[killowhat]

http://www.neverwinternights.com

http://www.bioware.com

LOL PEARL

 

[pitlover]

Just a general note...
I've been using ATI all-in-wonder cards for years now at work (and still do) for either capturing video , or using the multiple outs for simultaneous projector and monitor usage in classes.
No way would I use an ATI at home though. I have a stack of useless ATI cards that they won't write drivers for the new operating system, and the beta drivers they provide crash every one of my machines eventually.
Plus... have you ever jumped those hoops to update your existinng drivers?? Go to the site and check out their instructions...
I would recommend a Gainward GeForce 4 PowerPack! Ultra 750 / XP ViVo Golden Sample. (w/ the geforce 4 titanium chipset and DDR memory)
Take a look here:

http://www.hothardware.com/hh_files/S&V/gain_gf4ti_4600.shtml

It's soooooooo much easier to do the occasional update with the unified Detonator drivers. I have an older ,much slower geforce4mx 440-se in another system and it plays quake3 and unreal tournament @ just fine... and mine's a PCI card!
My 2 cents.

 

[tfong]

okay...I'm having some difficulties installing the ATI 7500 Windows ME drivers for Win98SE as is described here.

I too am running Win98SE, trying to upgrade from the 7200 Radeon PCI card to the 7500 card. After installing the card, most of the time, my machine boots to desktop, then I lose the monitor...ie; blank, as if the monitor lost physical connection to the video card. Or once in awhile, it'll look as if everything is fine, but when I try to do something...it'll lock up the machine.

the file I did download from ATI (wme-radeon-4-13-01-9069-efg), extracts itself to a Win9x.inf folder...is this correct? do I also need to install the control panel app for this?

Options on the Award BIOs for my system allow for selecting either the AGP or PCI slot for "Init Display First".

P3 500 Mhz
PCI slot - 7500 ATI Radeon
win98SE

thanx for any help

 

[rthemack]

I may be able to help. I was plagued with the "suregcreatekey failed message" when I tried to install an ATI Rage 128 pro card. Each installation attempt corrupted the existing Windows 98 VGA driver and the installation failed, giving the "sureg...." message. Upon reboot the screen stayed black because of the corrupt VGA driver. Therefore each attempt had to be followed a boot in Safe Mode, the deletion of the corrupt VGA driver and its reinstallation from the Windows installation CD.

I finally used StartStop (free from the Web) to prevent anything from being loaded at boot time - no virus software, no printer support - nothing! When rebooted in this condition, the ATI install S/W worked perfectly.

 

[killowhat]

this wasn't my particular problem but this is a very good tip. I will try this program. thanks.