I have a Nortel Meridian 6x16 system with a very old firmware. System Version 30DBG04.
I have a Norstar ATA part# NT8890AC-93 connected to one of the 16 lines.
When I take a call on the phone connected to the ATA, I want to be able to transfer the call to another extension in my system, but thus far have been unable to. The result is the call simply gets put on hold.
My only clue is that I've been told that I need to have 2 'Intercom Keys' assigned to it. I attempt to do this in the **CONFIG menu, and it will show the change taking place, but if I look at the extension again, it goes back down to 1 Intercom Key.
Any advice posted to this thread will be greatly appreciated.
I have a Norstar ATA part# NT8890AC-93 connected to one of the 16 lines.
When I take a call on the phone connected to the ATA, I want to be able to transfer the call to another extension in my system, but thus far have been unable to. The result is the call simply gets put on hold.
My only clue is that I've been told that I need to have 2 'Intercom Keys' assigned to it. I attempt to do this in the **CONFIG menu, and it will show the change taking place, but if I look at the extension again, it goes back down to 1 Intercom Key.
Any advice posted to this thread will be greatly appreciated.