ATA-187 - High Infant Mortality Rate DOA out-of-box

[MitelInMyBlood]

Is anyone else experiencing a very high DOA rate on new ATA-187s? For several months we've been experiencing a shockingly high out-of-box DOA rate averaging between 20 and 25% of everything we're getting from distribution. Even a recent round of 3 RMA's we sent in, 1 of the 3 replacements was DOA straight out of the box. Anyone else??

Original MUG/NAMU Charter Member

 

[bamamjt]

We only have about a dozen of them deployed, but haven't seen any issues with DOA equipment. I think the last one we deployed we ordered about 3 months ago.

 

[MitelInMyBlood]

Disregard my original post. There is no issue. One of our network gurus discovered a DHCP issue, that once resolved, cured the ATA187 issue. Sorry for the false alarm.

Original MUG/NAMU Charter Member