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Assistance with Updating calls

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osagieb

IS-IT--Management
Mar 22, 2013
22
NG
I require an assistance in resolving an issues that just came up. the NICE CLS server is connected . and updating calls from the server. but i cannot view calls through nice query, an assistance will be appreciated
 
same issue reboot logger. check nice monitor and ensure channel status is recording.
 
the status on nice monitor shows the channels are recording..is there any service i need to restart from services.msc on the loggers?
 
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