Assistance with SIP trunk

[raist3001]

I have configured a few SIP trunks for AVAYA IPO 500 without any real issues. We took over an Avaya system for a new client and he decided to go SIP.
I have configured the SIP trunks but am unable to register. I am also not seeing any registration attempts from the IPO.
IPO System Status shows SIP trunk unregistered. When I ping my registration server from System Status I get 3 packets sent 3 packets lost.
I would guess their is a firewall rule somewhere blocking this traffic. However my Firewall is set up to allow all traffic in and out to my registration server.
If I ping from a PC, I get a reply back form my registration server.
There is a Firewall Profile set up labeled Internet01

http://files.engineering.com/getfile.aspx?folder=16ab1ca7-49b2-4a55-8837-5b72a8aaee02&file=FC1.png

http://files.engineering.com/getfile.aspx?folder=756c77ba-b5f1-4fe4-9e2d-1cb2f0c1c311&file=FC2.png

Any ideas would be of valuable help.

Thank you,

 

[Okkie26]

IP route setup to the SIP provider?

 

[raist3001]

I don't normally set up an IP route to the Provider. So to answer your question, I do not have one configured.

 

[amriddle01]

I don't normally set up an IP route to the Provider

Then you've always followed someone else in that's configured a catchall route with the sites gateway in or used DHCP client. By default the IP Office does not know the sites router address so cannot access the web/outside its own subnet

 

[raist3001]

Thanks amriddle and Okkie26. I will create an IP route to my registration server and test.

 

[raist3001]

IP Route did it. Can't thank you guys enough for taking some time to help me out. Much appreciated. Have a great holiday

 

[amriddle01]

Cool