ASA Bridge-appearance

[bengon1]

Hello All-

I have an issue with drop calls on ASA platform.

Here's the scenario...

I have an ext 602.1000 bridged on 4 other exts and when 3 out of the 4 callers answer the bridge-appearanced line and place me on HOLD, the call drops me and transfer to the primary or 602.1001 ext.

All exts have this #602.1000 on there line and can receive the call, but once placed on hold, the line drops and call gets sent to the 602.1001.

Any ideas???

thanks
`b

 

[tlpeter]

Is this on an IP Office ?
When it is, why do you use 7 digit extensions ?


Homo sapiens non urinat in ventum

honey, i fried the IP Office !!!

Sarcasm, it's only one of the services I offer.

 

[Bas1234]

I think he has extn 602 with BrApp 1000 and BrApp 1001.

Better use Huntgroups?

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________

 

[bengon1]

7 Digits has been setup across the Network. Running-
Ch St 6021000, making change to 602.1001 placing bridge-appearance of 6021000 rings on all phones.

Customer answers, places me on hold, then the call gets dropped from that phone and appears on 602.1004.

Let me know if you need any additional details..

As for hunt-groups, sure that will work, but why does the call get dropped when placed on HOLD is the question or concern. If call is answered on the lines, placing HOLD should not drop any calls correct??

tnx

`b

 

[tlpeter]

So there are 3 and 4 digit extensions in the same system ?
I would not even bother to look any further but that is my opinion.


Homo sapiens non urinat in ventum

honey, i fried the IP Office !!!

Sarcasm, it's only one of the services I offer.

 

[kwing112000]

This is the IPO forum. You need the definity forum.

Kevin Wing
ACSS Small and Medium Enterprise (SME) Communications
ACS- Implement IP Office
ACA- Implement IP Office
Carousel Industries

 

[CarGoSki]

ASA is the application for configuring definity and cm. Both of those systems are IPO wannabes...

 

[tlpeter]

On the definity forum is a topic about Windows 7 and all that CM junk

They are all confirmung that it works, Windows 7 is more then a year RTM



Homo sapiens non urinat in ventum

honey, i fried the IP Office !!!

Sarcasm, it's only one of the services I offer.