AS2000 Device error 'this is a shared device on a distributed server' 1

[Donkey1]

If you use AS2000 with win2k and perform a sp upgrade, some times you will not be able to see you tape device after the upgrade. Usually the message is 'this is a shared device on a distributed server' and you will not be able to see your tape device under the device window.

If you see this, try modifying your registry settings as described below.

1. Ensure you have manually disabled your tape device in windows.
2. Stop tape engine
3. Go to regedt32 and select
4. \HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\ARCserveIT\Base\Tapeengine
5. Select edit and add key
6. Add the following registry switch under the Tapeengine key:
Key: CONFIG
7. under this key add the following value:
Value: EnableSharedDevices
Type: DWORD
Data: 1
8. Now restart the tape engine.

This has the magic effect of making your tape device available again!

Hope this helps...Andy.

 

[Guest_imported]

Andy,

If you were a woman I would have your babys

Did not complete step 1.
However I did reg key bit and then ran the AS proggie Device Configuration and then selected option Enable/Disable Devices for RSM.

I saw that the DAT drive was not selected. So selected it an bingo

Thanks for the bit of the key I was missing e.g. where to ad dword

I had seen via log file about adding this key but did not know where to exactley add it


You Star

Craig

 

[Donkey1]

Craig,

No problem, I know how frustrating AS2000 can be, it took me 2 weeks to discover this fix.

You are about the 3rd of 4th person who has been glad they saw this info. With so many people having the same problem I am surprised CA have not made it more widely available.

They promised me they would post it on their web site, but knowing that CA tech support want to charge you just for breathing I'm not really surprised.

I posted it here so that more people could take advantage of it for free!

Glad to help...Andy.

 

[Freedom99]

I love you too!!! Darn, you helped me!!!!

 

[chkplsfromindia]

Donkey is darn right...thanks


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