# as Direct Voicemail Transfer 1

[CIDCrane]

I have a 500v2 Processor w/ 6.0.14 Software. In the System Short Codes I have a code built like this

#2xx
Voicemail Collect
"#2N"

I remember the number having to be "#"2N but everytime I hit OK to make the change it reverts the code back to "#2N". Anyone seen this?

 

[kwing112000]

Change the code to dial. then make it "#"2N and click ok. then go back and change to VM collect.

Kevin Wing
ACSS Small and Medium Enterprise (SME) Communications
ACS- Implement IP Office
ACA- Implement IP Office
Carousel Industries

 

[CIDCrane]

haha. That worked! Thanks a bunch.

 

[NYSTECH]

It is a bug.. try this

The workaround is to create the code as "#"2 |“#”N | Dial.
Click OK on the form.
Then change the feature from Dial to Voicemail Collect.

 

[NYSTECH]

Dam not fast enough with post to get a star..lol

 

[kwing112000]

Gotta be quick around here its not very often i get in quick enough to answer a question...

Kevin Wing
ACSS Small and Medium Enterprise (SME) Communications
ACS- Implement IP Office
ACA- Implement IP Office
Carousel Industries

 

[Bas1234]

What type of phones do you have?

If you have ticked "Messages Button Goes to Visual Voice" on system > voicemail, and you have 16xx/14xx/96xx phones.
Then you can use the Message envelope on the phone itself to transfer it directly to VMail.

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________

 

[jamie77]

Also, since 6.0, I have found I've had to use:

2XX
VM Collect
""#N or #N""

Stupid. They should stop manager putting the quotes in. Pain in the arse!1

Jamie Green

Football is not a matter of life and death-It is far more important!!!!

 

[Bas1234]

And for 56xx you could try to use a visual voice button.
So when you are on a call press the "visual voice" or the "message" button, so don't use the transfer button.

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________

 

[TomMills]

Stupid. They should stop manager putting the quotes in"

Exactly. for something that was supposed to be a time saver, it's wasted plenty of mine.

http://www.twitter.com/tem1985

ACSS-SME
fo shizzle ma nizzle.

 

[DigitelD]

Bas1234, I have tried that on an IPO500 vs 6(18)and I couldn't get it to work like that. I had to create a VM transfer shortcode. What would cause it to not work?

SHK Certified (School of Hard Knocks)
NCSS, ATSP/IP

 

[amriddle01]

Handset not being on the correct firmware level maybe?

ACSS (SME)
APSS (SME)

http://www.ipoffice.tel

"I'm just off to Hartlepool to buy some exploding trousers

 

[thebopps]

Code: #xxx
Feature: Voicemail Collect
Telephone Number: "#"N