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ARS-UNI-Dial Plan assistance

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FonTaz

MIS
Jul 15, 2008
40
US
Hi I have CM 5.2 with several gateways off of the core.
I installed 5 non DID phones with 12154xx they can be dialed internally only. all was going well until someone from another location wanted to dial 12154097xxxx as a long distance number. once they get to the 5409 the system takes them to the internal station. I have been playing with the ARS-Dial plan-UNI table all unsuccessful I get one or the other but I can't get both.
I am thinking that I am not doing a combo correctly.
is it possible I cannot have both??? that would be bad..
any help would be grately appreciated
thank you much
 
The person trying to dial the long distance number should dial the ARS Feature Access Code First (typically a 9)then the call will follow the rules written in ARS analysis.
 
That is where my issues begins... we do not dial 9 to get out. since we became a 11 digit system the 9 is no longer needed..
any other thoughts???
 
You would be better off renumbering your 5 extensions to 11 digits. 1200xxxxxxx would be a good range to try. If you are going to use 11 digit extensions and no ARS code, all extensions should be the same length.
 
what about location code prefixes , this seems the bad way to do things no offence to yourself but with locations this would be solved and calls would route correctly , if that is not an option the ars digit coversion table needs to come into play but that seems a lot of config for simple task unless | am misunderstanding your requirement.

APSS (SME)
ACSS (SME)
ACIS (UC)
 
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