ARS setup for UK

[LeeEng]

Hi All

slowly getting our system set up. Just trying to set the ARS up on an SV9100. I have found some cheat files for setting them up but they seem to be designed for the US numbering systems. I was wondering if any one can help me with setting it up for the UK. I have tried a few different ways but none seem to work. I have lost the use of pressing 9 to get an outside line and when i select a line and dial a number there is a 10 second delay before the number is sent. We are using SIP lines only. If someone has a step by step guild in how to do this that would be wonderful.

 

[Lectrician]

Hi. I would be interested in the best method.

Bare in mind that you can dial # after the last dialled digit to initiate the call rather than waiting for the 10 second interdigit timer to expire.

I use ARS rules as follows:

07@@@@@@@@@ (the @ symbol is wildcard) - route to trunk with dial treatment 1
01@@@@@@@@@ - route to trunk with dial treatment 1
02@@@@@@@@@ - route to trunk with dial treatment 1
03@@@@@@@@@ - route to trunk with dial treatment 1
1@@ - route to trunk with dial treatment 1
9@@ - route to trunk with dial treatment 1

2@@@@@ - route to trunk with dial treatment 2
3@@@@@ - route to trunk with dial treatment 2
4@@@@@ - route to trunk with dial treatment 2
5@@@@@ - route to trunk with dial treatment 2
6@@@@@ - route to trunk with dial treatment 2
7@@@@@ - route to trunk with dial treatment 2
8@@@@@ - route to trunk with dial treatment 2

Dial treatment 1: RD01#E (R redials the initial number, D01 executes the dial, E ends the code)
Dial treatment 2: D0501271RD01#E (D05 dials the following 5 digits, which is my area code, R then adds the original number, D01 executes the dial, E ends the code)

So:
Treatment 1 assumes a phone number length of 11 digits, which is pretty standard. There are some exceptions to this I believe though, and codes etc do change.
Treatment 2 assumes a local number of 6 digits and adds your local area code to the start.

I didn't do the 08 or 09 numbers as these can vary in length. When I dial those, I hit # at the end, or wait the 10 seconds (that timer can be reduced, but you then need to dial quickly). If you set them to 11 digits though, anything 11 digits would go through straight away, less than would wait 10 seconds.

01 UK numbers also have an area that’s 10 digits. The call would go through, but would wait 10 seconds.

I would love to know the correct method, but everytime I see a SIP trunked NEC system, there always seems to be the 10 second delay before the call go through, so it seems not many installers opt to add the ARS routes. I guess as so much can change and every area could be slightly different.

I also change the dial tone on SIP trunks, as when you dial 9, there is no distinctive change in tone. Changing the trunk tone gives you confidence you’ve hit 9.

 

[LeeEng]

I managed to find a more simple solutions that works well.

26-02

TE Dial Data Service type Addit Data
001 0 F-Route Access 1 (National Number)
002 00 F-Route Access 3 (International Number)
003 999 F-Route Access 11 (Emergency)
004 @@@ F-Route Access 2 (Local Number)

44-05 F-Route Table 1
01- Trunk Group 1
09- Max Dialing Digits 11

44-05 F-Route Table 2
01- 1
09- 6

44-05 F-Route Table 3
01- 1
09- 16

44-05 F-Route Table 11
01- 1
09- 3

Hope this helps others

 

[daddybadger]

@lectrician, that wouldnt work for those dodgy exchanges with 10 digits and not sure if @leeeng would as never programmed it that way but worth a go.