ARS Routing for Avaya Aura Communication Manager

[Smcguigan]

Hi All,

I have a scenario that I need help with. I have 2 remote campuses that are connected via 100Mb WAN. At campus 1 I have an Avaya CM S8720 with 4 G600 cabinets and that is our PN1 with three PRI's (3 DS1's) installed. At campus 2 I have an S8500 ESS with 1 G600 cabinet with 1 PRI (1 DS1) installed. Right now all calls that are placed to outside numbers (both local and long distance) at campus 2 route out the PRI at campus 2 and all outbound numbers (local and long distance) placed at campus 1 all go out on campus 1's PRIs. Internal calls (4 digits) route across the 100Mb connection between the 2 sites. What I am trying to figure out is when ALL 800#s when dialed from campus 2, all route back across to campus 1's PRIs. There is a ARS that puts all 800#'s to a specific route but what I am trying to figure is how I can route 800# calls placed at campus 2 to go out campus 2 PRIs and not go back to campus 1 PRIs. All other calls route correctly except for 800#'s which all use campus 1 PRIs. Does anyone have insight on how I can keep the outbound 800#'s localized to the originating campuses PRIs? Any help would be appreciated. Thanks.

 

[kyle555]

So, you should be able to "list ars analysis" and "list ars analysis location 1" and "list ars analysis location 2"

Your ip/network region/port assignment would tie you to a physical location.
Your calls would always absolutely route via the ars table specific to your locations with one exception:
When the ARS ALL table - to say, "list ars analysis" has a more precise match for the dialed string.

So, your cell phone in area code 555, ars location2 has an entry for 555, but the all table has your cell number 555-555-1234, then you'd be using the all table.

Maybe ars location 2 has an entry for 18 min/max11 and ars all has the 1800 entry? You should be able to "list trace station 2222" and see phone 2222 in location 2 dial 1800 and see what location/pattern/route match was done to determine it takes the location 1 trunk.

 

[Speewah]

the 'list ars route-chosen' command would also be useful here..