ARS on Mitel 5000

[jadyne]

I have a Mitel 5000 it's working with sip trunk but my problem is I can call the number but I can no call outside.when I dial 8 for outside on the display say the call cannot be completed.I check the ARS it look good but i thing is missing someting .In need some HELP

 

[Hovus]

Check the phone you're using in DB Programming. Under System > Devices and Feature Codes > Phones > (Ext #) > Associated Devices > Outgoing Extension. That should be set to 92000 if you're using ARS. Otherwise, by default it'll try using 92001 which is a default CO Trunk Group.

I have dreamed a dream, but now that dream has gone from me.

 

[jadyne]

Thanks for your help.