I'm using Flowroute with a Linksys by Cisco SPA8000 ATA, patched to a 3300 ICP + ASUs. In the Flowroute portal, on the E911 settings page, it states, "You can use 933 to make an E911 test call and verify the information that the emergency operator receives. Do not dial 911 to test your 911 service. Dialing 911 when there is no emergency may subject you to criminal penalties."
When I dial 9933 (9 for outside line + 933) from a Mitel 5215 IP phone, after a brief delay, I hear fast beep tones and it says INVALID on the display.
I changed SPA8000 dial plans for all lines and the trunks we use, to match 933. This made no difference. For the 3300, in System Administration > Automatic Route Selection (ARS) > ARS Digits Dialed Assignment, I added an entry for 933, like the one for 911:
Route Assignment for route number 9:
Digit Modification Assignment:
And finally, ARS Leading Digits Assignment:
Adding the 933 digits dialed assignment made no difference (still results in INVALID). Any ideas/suggestions?
Thank you!
When I dial 9933 (9 for outside line + 933) from a Mitel 5215 IP phone, after a brief delay, I hear fast beep tones and it says INVALID on the display.
I changed SPA8000 dial plans for all lines and the trunks we use, to match 933. This made no difference. For the 3300, in System Administration > Automatic Route Selection (ARS) > ARS Digits Dialed Assignment, I added an entry for 933, like the one for 911:
Route Assignment for route number 9:
Digit Modification Assignment:
And finally, ARS Leading Digits Assignment:
Adding the 933 digits dialed assignment made no difference (still results in INVALID). Any ideas/suggestions?
Thank you!