ARS digit conversion

[Spookytooth]

Hello all, was wondering if anyone's seen this issue before. I have a G700 remotely connected to an 8700. The G700 has a local wink start t with a block of DID. The t is set up to insert the digit 9 and send all the DID's to the ars digit conversion table. One out of 20 calls or so are failing and ending up at the console as DID? I did some tracing on the trunk and have noticed that on a successful call the outpulse looks like this.

9XXXX#

unsuccessful

9XXXX

I'm not getting the # on the bad ones. Has anyone ran into this with G700's

Thanks

 

[lusmile3181]

Hi,
whats the outgoing line selection code in FAC??
Also has 9 been configured as attendant console???
I guess this could be causing the problem???
need to check further.....if anything will let u know

 

[h5n1]

on the trunk form i think either page 2 or 3, try putting a 'n' to suppressing # and monitor it for a while....