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ARS and Dial Treatments

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RlsMe

IS-IT--Management
Mar 10, 2010
22
US
I would like to set up ARS to automatically insert a 1 in front of a 10-digit number. I set up dial treatment #1 to look like this: 1E. I then set up my ARS table entry to contain 10 @ symbols, the correct F-Route, and dial treatment of 1. It's not working. In fact, it doesn't appear to matter what I put into the dial treatment table because it is completely ignored. Is there another program (other than 26-01, 26-02, and 26-03) that I should look at to enable ARS dial treatments? If I'm using F-Routes then do I need to specify the dial treatment in 44-05 instead of 26-02?

Thanks.
 
What NEC system is this? The reason I ask is because the SV-8100 PCPro has an ARS simulation add in. You can type in what you are dialing and it will let you know what it is seeing. It's under Tools/simulator. It does not exist on other versions of PCPro.
 
Good question. SV9100. I saw the emulator in the 8100 and wished NEC had included that for the 9100. Very cool feature.
 
The advice in that document is what I needed. Thanks. I used D011RE as my dial treatment. I also found out that if I'm using F-Routes, I need to put the dial treatment in 44-05-08 and not in 26-02-06.

Now I have another question related to ARS. In my area there is area code 947 which I use in my ARS table. Should the 911 route be placed before the 947 entry or at the bottom of the ARS table? Or does it matter? I read somewhere that the table is supposed to be in numerical order.
 
First match in the table gets routed. I'd put 911 in first anyway.
 
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