Aria 24IP

[remerlin]

Hi everyone,
I replaced an aria 16 with an Aria 24IP. It works with with 3 extensions, 2 digital and one SLT, 10,11 and 12. It got initialised to factory setting and reprogrammed. My problem is with the SLT. I can ring the other ext 10 and 11 and it shows that it is coming from ext 12 but I cannot ring back ext 12, the SLT ext 12 is silent it does not respond at all but if I press answer button I can talk to them. What could be
the problem? is there a programming solution? thank you,

 

[jmcevoy]

Is the SLT connected using an adapter ? If so Please try a PABX master adapter or check the SLT for a ringer volume switch or slider .

 

[remerlin]

The SLT device is connected directly to the SLT port on the mother board. We tried with the buttinski same result. Could it be the RGU inbuilt on the mother board?

 

[2311angel]

Hey,
Dial SLT station 12, do you hear a tick-tick sound from the KSU itself?
I have had the same problem with the SLT circuits not ringing on the SLT, where I could hear the tick-tick sound from the system, but no ringing. It just started working suddenly for me though.
I don't know if it was having anything to do with the fact that I upgraded the firmware to 3.9 or not.

If I am correctly informed, the RGU for SLTs is in the Power Supply Unit.
Try checking the power lead is plugged firmly in to the unit though.