Hi,
I'm running Arcserve 2k with latest SP installed on a Win2k Server with latest SP installed. i am using a Dell DLT tape loader with 1 drive and 7 slots.
Let me start by saying everything has been working fine for a month since I reinstalled Arcserve after a Server migration and I am completely untrained in the ways of Arcserve, and I am sorry for such a simplistic question, so this one should be pretty easy for all you amazingly talented people out there.
I'm getting a license error with "E12002 <3WCA>- Windows NT Client Agent - License Error Terminating ....... Blah blah blah"
That part I understand and can fix with a 5 hour phone call to an incomprehensible indian lady wanting all my personal and business history before saying "I'll ask a licensing rep to call you back".....*click*
Grrrrrr.
My question is why can't I mount my tapes? Everytime I try , things seem to get FUBAR'd really quick. In short, the job 'hangs' and the tape Robot has a fit until I stop the service after 24 hours.
Isn't the tape library option a completely different license in Arcserve 2k?
So why is the Win NT CA license error affecting it?
Around the same time i installed the Blaster Worm patch. Could the patch have affected a Dll that arcserve requires?
I'm Annoyed, but would be greatful for a response as knowing what affects Arcserves' operation aids my understanding in trouble shooting future Arcserve problems.
Cheers
Flypuck
"Caller ID is useful for putting the phone back down...." - M.E.
I'm running Arcserve 2k with latest SP installed on a Win2k Server with latest SP installed. i am using a Dell DLT tape loader with 1 drive and 7 slots.
Let me start by saying everything has been working fine for a month since I reinstalled Arcserve after a Server migration and I am completely untrained in the ways of Arcserve, and I am sorry for such a simplistic question, so this one should be pretty easy for all you amazingly talented people out there.
I'm getting a license error with "E12002 <3WCA>- Windows NT Client Agent - License Error Terminating ....... Blah blah blah"
That part I understand and can fix with a 5 hour phone call to an incomprehensible indian lady wanting all my personal and business history before saying "I'll ask a licensing rep to call you back".....*click*
Grrrrrr.
My question is why can't I mount my tapes? Everytime I try , things seem to get FUBAR'd really quick. In short, the job 'hangs' and the tape Robot has a fit until I stop the service after 24 hours.
Isn't the tape library option a completely different license in Arcserve 2k?
So why is the Win NT CA license error affecting it?
Around the same time i installed the Blaster Worm patch. Could the patch have affected a Dll that arcserve requires?
I'm Annoyed, but would be greatful for a response as knowing what affects Arcserves' operation aids my understanding in trouble shooting future Arcserve problems.
Cheers
Flypuck
"Caller ID is useful for putting the phone back down...." - M.E.