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Arcserve Error 12586

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arcsparc

MIS
Aug 4, 2011
3
NZ
Hi

We are running Arcserve r15 and after every backup has completed we get 2 errors in the arcserve logs about our Exchange server.

The error we are getting is:

E12586 This VSS writer has reported a failure on a freeze event.

After doing some research Arcserve docs suggest to turn off the hyper v writer under global options. However I cannot find the global options in Arcserve. Can someone please advise where to find this option?

TIA
 
Hi

Just thought I'd let everyone know I found the answer. It was right in front of me...the big square button that said "options" LOL!
 
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