Arcserve Brick-Level

[qstang]

Just installed a new Exchange 5.5 server and joined it to the exsisting organization. Have moved a few mailboxes to the new exchange server to test and everything works fine. My problem is, when I try to backup brick level, Arcserve does not see the new server mailboxes on the new server, it only sees the orginal servers mailboxes. How do I get Arcserve to backup the new exchange mailboxes?

System
Windows 2000 Server SP2 with AD
Arcserve 2000 SP3

Thanks
Quinn

 

[speshalyst]

Hi,

The bottom line here is....
ARcserve will see the mailboxes on the server where the mailbox for the Backup Agent service accoutn resides...

Since you have moved a few mailboxes to a new server, you will have to create a new DBAgent account and associate it to a mail box on the NEW exchange server..

This should resolve the issue..

 

[qstang]

Thanks speshalyst, that worked.

 

[Guest_imported]

im not sure but u could try to with a new backup to delete the email server client.
than rediscover the client.
U must configure the client by servername not by ip-adress.
good luck

Maarten Jansen

 

[CCSSLP]

Thanks speshalyst--was having the same problem. Moving the mailbox was all that was needed.