Arcserve Backup Agent for Exchange

[IS300]

I decided to try and install the Exchange Backup agent today.

So far, I've followed the instructions, (create the dbagent service account, mailbox, etc) but every time I try to set it up, it says "Failed to read Exchange server name from registry"

Has anybody been able to get this to work? Is it worth the time trying to figure this out?

Thanks,

 

[SjrH]

This is often linked to an account configuration problem. What version of brightstor/arcserve/exchange are you using?
Is exchange clustered?

 

[IS300]

Arcserve 2000 Version 7.0 build 1110

Exchange 2000, not clustered.

 

[speshalyst]

HI,


Have you installed the agent on the Exchange server or the backup server.. ( i hope it is not the Backup server )

Are you installing straight off of a CD or from a dump ?

So it Shall be Written!
So it Shall be Done!!

 

[IS300]

Installed from CD, on Exchange Server. Outlook is also installed on there as well, with the profile required.