Check out the forum: Arcserve 2000 Exhange backup agent
User "aamchimumbai (IS/IT--Manageme) Jul 11, 2002" has written a complete procedure to resolve this problem.
Here it is again:
aamchimumbai (IS/IT--Manageme) Jul 11, 2002
I got it sorted out ..Thanx everybody for their ansewers.
1. Create a domain account for the user to be used while configuring the agent.
2. Give it Administrators, Domain Admin, Backup Operators rights. Remove Domain Users from the group list. Make Domain Admin the Primary group of the user.
3. In Domain Controller Security Policy, Under Security Settings->Local Policies->User Rights Assignment; assign Act as part of operating system, Logon on as a service & Logon on locally rights to the user.
4. In Domain Security Policy, Under Security Settings->Local Policies->User Rights Assignment; assign Act as part of operating system & Logon on as a service rights to the user.
5. In Local Security Policy, Under Security Settings->Local Policies->User Rights Assignment; assign Act as part of operating system, Logon on as a service & Logon on locally rights to the user.
6. If it’s a Member Server add the domain user to Administrators, Power Users and Backup Operators groups.
7. If it’s a Member Server create a user with the same user name and password as the domain user on the local machine and assign it to Administrators, Power Users and Backup Operators groups.
8. On the Exchange server go to System Manager, right click on the Organisation icon and select Delegate Control and add the Domain User and assign Exchange Full Administrator rights to it.
9. Install the agent and give all the valid inputs in the boxes, Exchange should authenticate the user.
10. Start Arcserve Backup and take Brick Level Backups of the Exchange Server.
GG
