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Arcserve agent for exchange 2000

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cobrace

IS-IT--Management
Mar 22, 2004
2
US
Has anyone sucessfully gotten bricks level back up to work on arcserve 2000 for exchange 2000? Exchange 2000 uses the local system account as the exchange service account and arcserve agent for exchange 2000 requires the username and password for exchange's service account for bricks level to work. So what do you use for the username a password? I have also setup an account and gave it all the permissions per arcserve's readme file and still I cannot use that account as the service account. What am I missing? I was able to do this without any problems in exchange 5.5 because it did ask for a service account during setup, exchange 2000 did not.
 
Hello,

I have maybe the same problem ?

When I try to configure the exchange client:

Failed to add Systenm Privilege to the specified account EC=%d EC=1326

I have the dbagent build version 337.
/HWLM/software/ComputerAssociates/ArcserveIT/dsagent/currentversion/agent/dbaexch/build = 337

I have become the anwser from CA support that I have the wrong build version. It should be 394.

What version do you use ??
I dit not get the right version so I do not know if this is the solutions for the problem.

Tom

 
If you had previously used the Exch 5.5 Client, you will need to uninstall it first before installing the Exch 2000 client. Evidently, the older 5.5 client authenticates differently and just installing the 2000 client over the 5.5 client does not reset this.
 
I had the same problem, I added a separate account and named it dbagent, gave it all the appropriate rights and when you configure the exchange backup client, the username used was dbagent and the appropriate password. It worked however, now that I am past that problem I have another one. Still have not been able to get a brick layer backup. It connects fine to the exchange client, however the errors I get are E8552, failed to receive data from the exchange, E8553 failed to send data to the Exchange and E8563, Failed to send data to the database agent. Any ideas?
 
You are talking about a new Echange 2000 client for backup. I can't find such except only a patch for the existing one.
 
I recently had problems with Brick Level which were resolved by installing SP3 for ArcServe 2000 from CA's website.
 
1. Create a domain account for the user to be used while configuring the agent.
2. Give it Administrators, Domain Admin, Backup Operators rights. Remove Domain Users from the group list. Make Domain Admin the Primary group of the user.
3. In Domain Controller Security Policy, Under Security Settings->Local Policies->User Rights Assignment; assign Act as part of operating system, Logon on as a service & Logon on locally rights to the user.
4. In Domain Security Policy, Under Security Settings->Local Policies->User Rights Assignment; assign Act as part of operating system & Logon on as a service rights to the user.
5. In Local Security Policy, Under Security Settings->Local Policies->User Rights Assignment; assign Act as part of operating system, Logon on as a service & Logon on locally rights to the user.
6. If it’s a Member Server add the domain user to Administrators, Power Users and Backup Operators groups.
7. If it’s a Member Server create a user with the same user name and password as the domain user on the local machine and assign it to Administrators, Power Users and Backup Operators groups.
8. On the Exchange server go to System Manager, right click on the Organisation icon and select Delegate Control and add the Domain User and assign Exchange Full Administrator rights to it.
9. Install the agent and give all the valid inputs in the boxes, Exchange should authenticate the user.
10. Start Arcserve Backup and take Brick Level Backups of the Exchange Server.

 
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