Hi,
i have ArcServe 9.0 running on my backup server perfectly. Today i tried to install the same version of ArcServe with the same license. By the way the 2 servers are on different domain. here are the following option that i choose during the installation:
- ArcServe Backup Version 9 for Windows (Server + Manager)
- ArcServe 9 Tape Libary Option
- ArcServe 9 Disaster Recovery Option
- BAB 9 Client agent for Windows
When i.m trying to License all those options everything looks good execpt the BAB 9 client agent. Here is the error:
The license key you have enetered is invalid.
The license key is not invalid because i'm running with the same serial on my backup server. CA is telling me it's because i have the same serial in both servers. But why all the other option are still working with the same serial?
Thank you
i have ArcServe 9.0 running on my backup server perfectly. Today i tried to install the same version of ArcServe with the same license. By the way the 2 servers are on different domain. here are the following option that i choose during the installation:
- ArcServe Backup Version 9 for Windows (Server + Manager)
- ArcServe 9 Tape Libary Option
- ArcServe 9 Disaster Recovery Option
- BAB 9 Client agent for Windows
When i.m trying to License all those options everything looks good execpt the BAB 9 client agent. Here is the error:
The license key you have enetered is invalid.
The license key is not invalid because i'm running with the same serial on my backup server. CA is telling me it's because i have the same serial in both servers. But why all the other option are still working with the same serial?
Thank you