Netware v5.1 fully patched running Arcserve v7.
I am having problems when trying to perform a restore. ArcServe displays the sessions on tapes correctly but then will not drill down and display any further info (tried restore from manager and restore wizard - same problem). I have looked at other threads regarding this and followed apparent fixes but still no joy. Steps taken as follows:
Applied patches from CA technical document QO2473 which reuires the follwing applied QO20942 - QO05996 - 0O12831 - Q016426 - QO12831 which I have done.
Edited host file on local PC and Arcserve.
Amended BTI.CFG file as suggested in earlier threads.
Disabled virus software on local PC where ArcServe manager runs from.
There also seems to be a bit of debate on cache size entry in BTI.CFG file. According to CA technical document no. 19108 it should be set to 20% of DB size or server memory which ever is lower. Is this accurate??
I have installed ArcServe Manager on a WINNT4 and WIN2000 PC respectively to check performance and the problem is consistant - still will not expand sessions.
Thanks in advance fro any help.
I am having problems when trying to perform a restore. ArcServe displays the sessions on tapes correctly but then will not drill down and display any further info (tried restore from manager and restore wizard - same problem). I have looked at other threads regarding this and followed apparent fixes but still no joy. Steps taken as follows:
Applied patches from CA technical document QO2473 which reuires the follwing applied QO20942 - QO05996 - 0O12831 - Q016426 - QO12831 which I have done.
Edited host file on local PC and Arcserve.
Amended BTI.CFG file as suggested in earlier threads.
Disabled virus software on local PC where ArcServe manager runs from.
There also seems to be a bit of debate on cache size entry in BTI.CFG file. According to CA technical document no. 19108 it should be set to 20% of DB size or server memory which ever is lower. Is this accurate??
I have installed ArcServe Manager on a WINNT4 and WIN2000 PC respectively to check performance and the problem is consistant - still will not expand sessions.
Thanks in advance fro any help.