ArcServe 6.6 - Changer is busy...

[Perre]

Hi,

I'm having some serious problems with our backup, the problem is that the procedure is during to long. We use ArcServeIT 6.6 for Novell netware with a Dell Powervault 120T with DDS-4 tapes, we use four of them daily...

In the activity log we can see the following message multiple times: 'Device Group [Changer] is Busy. Job will start shortly.' Sometimes the device is waiting for hours, sometimes in weekends even for days... Has anybody a clue when you get this message? What are the possible reasons that the device is waiting..?

Thanks in advance,

Perre

 

[TheLad]

Your changer is not performing a catalogue of the tapes is it? Is there any activity on the changer during these messages? -----------------------------------------------------
"It's true, its damn true!"
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[Perre]

No, there isn't any activity meanwhile. Else it would be written in the event log, would it?

thanks so far