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ArcServe 6.1 SHORTENS THE FILE NAMES IN NOVELL 1

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Paul318

Technical User
Aug 10, 2001
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ArcServe 6.1 shortens all the file names when backing up a Novell 5.5 server. E.G.0077007 will be 0007~7, so if I have files (which I do)that increase in sequence it's very easy to loose them (so file 0078007 would get mixed up with 0077007 and so on) Does anyone know how or why this does this? Or even better does anyone know A FIX??? Thanks!
 
Are you using the client agent ??
If you are, then you need to restore back through the agent.
When your restoring, on the 'destination' tab - go through the 'Clients' route until you reach the area you want to restore to.
 
This is an error in TSA500.NLM - upgrade it on all of your servers to the latest version and you should have no more issues. Doesn't matter whether the client agent is being used or not.
 
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