I have Arcserve 2000/7.0. Now that the product is no longer supported, it is time to start looking at upgrades to support newer operating systems.
I have experience using Arcserve 6.61 and 7.0. Under 6.61, I ran into many issues with the databases being corrupt, which always resulted in a reinstall of the software and a fresh new database as supportt could never solve the problem in a timely manner (I needed my backups running that night, not in a few weeks).
Under 7.0, I've had better luck with the databases. A few times they wouldn't load, but after reboots and patches, they would always "fix" themselves, but give me a little scare. The one major gripe I had was with the Exchange 2000 agent. I documented all procedures on setting up the backup agent. Following the same steps on a test machines, would always get mixed results. Their instructions just didn't work for me, and I had to write my own. Searching the web for the error messages I received yielded lots of "hits" indicating I wasn't the only one in this boat.
The purpose of this post isn't to bash CA/Arcserve, but to show my disappointment in past experiences with their product. Are their newer versions any better than the old ones? Should I make the jump to Veritas?
I have used some Veritas Netbackup primarily for Solaris boxes and never had any problems.
I have experience using Arcserve 6.61 and 7.0. Under 6.61, I ran into many issues with the databases being corrupt, which always resulted in a reinstall of the software and a fresh new database as supportt could never solve the problem in a timely manner (I needed my backups running that night, not in a few weeks).
Under 7.0, I've had better luck with the databases. A few times they wouldn't load, but after reboots and patches, they would always "fix" themselves, but give me a little scare. The one major gripe I had was with the Exchange 2000 agent. I documented all procedures on setting up the backup agent. Following the same steps on a test machines, would always get mixed results. Their instructions just didn't work for me, and I had to write my own. Searching the web for the error messages I received yielded lots of "hits" indicating I wasn't the only one in this boat.
The purpose of this post isn't to bash CA/Arcserve, but to show my disappointment in past experiences with their product. Are their newer versions any better than the old ones? Should I make the jump to Veritas?
I have used some Veritas Netbackup primarily for Solaris boxes and never had any problems.
