Hello
I am running arcserve 2000 Advanced edition Version 7(Build 1100) with arcserve service pack 4 installed.
The os is windows 2000 with SP4 installed.
The tape drive is a compaq SDLT 110/220.
Note the restore is being done on the same machine(client/server)
The files(word/excel) I wanted to restore was on the session of my tape.
I specified that it will be restored to a different directory.
After a long time trying it comes back with the follwoing errors
E3717 Unable to goto cluster (CLUSTER=4016316, EC=Hardware Error)
E3842 Unable to find file (FILE=\\NIKFILE\D:\Shared\danzas insurance\18B6A000 MEDIA=nikfile tuesday)
Initially I thought it could be a rogue tape. If it was a hardware error on tape why did it let me backup on it? So the drive was cleaned & another tape was used. However still the same result occured.
Next was the backup tapes were merged again & a attempt was madeto restore. The same result occured.
To confuse things even more I restored my home directory data successful to another directory with one of the problem tapes.
Has anyone had this problem before?
Is there anything blatantly wrong with what I am doing?
I did look at the ca website regarding errors but nothing helpful came of it.
Thanks
I am running arcserve 2000 Advanced edition Version 7(Build 1100) with arcserve service pack 4 installed.
The os is windows 2000 with SP4 installed.
The tape drive is a compaq SDLT 110/220.
Note the restore is being done on the same machine(client/server)
The files(word/excel) I wanted to restore was on the session of my tape.
I specified that it will be restored to a different directory.
After a long time trying it comes back with the follwoing errors
E3717 Unable to goto cluster (CLUSTER=4016316, EC=Hardware Error)
E3842 Unable to find file (FILE=\\NIKFILE\D:\Shared\danzas insurance\18B6A000 MEDIA=nikfile tuesday)
Initially I thought it could be a rogue tape. If it was a hardware error on tape why did it let me backup on it? So the drive was cleaned & another tape was used. However still the same result occured.
Next was the backup tapes were merged again & a attempt was madeto restore. The same result occured.
To confuse things even more I restored my home directory data successful to another directory with one of the problem tapes.
Has anyone had this problem before?
Is there anything blatantly wrong with what I am doing?
I did look at the ca website regarding errors but nothing helpful came of it.
Thanks