Arcserve 2000 client agent problem 1

[stevensavage]

Hi all
I moved my backup server (NT4.0 with Arcserve 2000 SP5) and one data server (NT4.0) to a new domain recently. I could not connect to the client agent on the new machine regardless of which admin user I used. I removed and reinstalled the agent and can connect to it fine now but when backing up the server receive this constant message -"Client Agent Empty buffer event" in the activity log of the job. The Backup server is backing up 3 other machines with agents on 2 seperate domains with no problems. Has anyone got any ideas on this?

Cheers

 

[davidmichel]

Try setting up a test job just to back it up and just to see if it will work.

 

[stevensavage]

Had done so already but no avail. Problem solved now though - changed registry settings from the FAQ on Client Agent Buffer page on this site - all good now
Thanks!

 

[faster340]

Wow this tip worked great!!! I had the same problem...

Thank you...

Russell Martilla
Network Administrator - MS/Novell
Time Warner Cable of NYC