We have arcserve 11.5 sp2 and the past 4 nights a little after midnight, we would had 3 jobs running; 1 ndmp nas backup backing up a netapp filer snapshot; a multiplexing job that had already completed 4 of its server and was in process of running 3 current multiplexing job; and a job that was just calculating the amount for the tapes.
There are no errors and nothing that indicates an issue other then the jobs go to sleep. We could cstop/cstart or bounce the server and then jobs would run fine...
Last night we bounced server and lost the drives from library. Been working with CA since 4am this morning and they have nothing... contacting SUN/STK for library checkout and NETAPP for Switch checkout...
Anybody have any suggestions... we are just throwing darts, and have tried several things... so give me your best thoughts... as I am hurting here.
There are no errors and nothing that indicates an issue other then the jobs go to sleep. We could cstop/cstart or bounce the server and then jobs would run fine...
Last night we bounced server and lost the drives from library. Been working with CA since 4am this morning and they have nothing... contacting SUN/STK for library checkout and NETAPP for Switch checkout...
Anybody have any suggestions... we are just throwing darts, and have tried several things... so give me your best thoughts... as I am hurting here.