Hi,
We have Arcserve 11.5 Running on Windows 2003 in a Compaq TL891 Libray, the libray has a faulty drive, I replaced it and the replacement drive turned out to be faulty also.
Before we replaced the drive the backups were working fine, I configured the backup for two tapes again, discovered the new drives had problems, and so configured it back to one drive again.
However since then I have not been able to get a proper backup to work. The faulty drive is not listed in the library in Arcserve and is marked offline.
The backup will start to run then fail half way through with:
E3719 Unable to write to media. EC=Hardware Error
It is the first tape in the slots it is saying is failing.
Other times it will report cannot find Media x (Even thought it will of loaded it into the drive).
Can anybody offer any suggestions?
I'm still learning my way around Arcserve, so please be gentle
We have Arcserve 11.5 Running on Windows 2003 in a Compaq TL891 Libray, the libray has a faulty drive, I replaced it and the replacement drive turned out to be faulty also.
Before we replaced the drive the backups were working fine, I configured the backup for two tapes again, discovered the new drives had problems, and so configured it back to one drive again.
However since then I have not been able to get a proper backup to work. The faulty drive is not listed in the library in Arcserve and is marked offline.
The backup will start to run then fail half way through with:
E3719 Unable to write to media. EC=Hardware Error
It is the first tape in the slots it is saying is failing.
Other times it will report cannot find Media x (Even thought it will of loaded it into the drive).
Can anybody offer any suggestions?
I'm still learning my way around Arcserve, so please be gentle