Arcserve 11.1 pauses during starup

[vancleb]

I have a bunch of servers that run Brightstor / Arcserve for NetWare. O/S is NW6.5 and Arcserve is 11.1. At one of the sites, when Arcserve loads, it gets to a warning concernning the version of Btrieve and pauses and waits for the enter key to be pressed before entering. I have seen this before but have forgotten the fix. I checked the CAI website but can't find the fix there anymore.
Anyone else have the issue and know how to make it ignore warnings when loading?

 

[vschumpy]

post the EXACT message received here.

 

[vancleb]

I will have to wait until the server is restarted to get the message, A Novell server, could be some time.

 

[vschumpy]

it should be in the csloader.log or the console.log

 

[vancleb]

Here is entry from CSLOADER.LOG, note the big time gap. I beleive this was when it was waiting for manual intervention to get it to continue to load.
---------------------------------------------------------

Sep-24 16:19:55 E21028 Warning - BrightStor ARCserve will load with
following warning(s)
Sep-24 16:19:56 PFC: Recommended Btrieve CacheSize is (20%) of system
Sep-24 16:19:56 memory in order for BrightStor ARCserve to maintain
Sep-24 16:19:57 a stable database.
Sep-24 16:19:57
Sep-24 16:19:58 BrightStor ARCserve server has valid job queue and queue
user
Sep-24 16:20:31 PFC: Information is saved to file
NW65/SYS:\ARCSERVE\PFC.LOG
Sep-24 16:20:31 PFC: Server Configuration passed with Warnings!
Sep-24 16:20:34
Sep-24 16:20:35 Loading SYS:\ARCserve\NLM\CSDBAPIB.NLM
Sep-24 16:20:35 ARCserve Database API (Build 753.000 06/21/04)
Sep-24 16:20:35 ARCserve Database API is loaded
Sep-24 16:20:36 r11.10 June 21, 2004
Sep-24 16:20:39
Sep-24 16:20:40 Loading SYS:\SYSTEM\DSAPI.NLM
Sep-26 19:52:51 [DSAPI.NLM] is ALREADY loaded.
Sep-26 19:52:51
Sep-26 19:52:52
Sep-26 19:52:52
Sep-26 19:52:53 Loading SYS:\ARCSERVE\NLM\CANWPABD.NLM

 

[vschumpy]

That warning comes up on every server no matter what and does not delay loading.

The problem seems to be loading dsapi.nlm - a Novell module which seems to take time to realise it's already loaded.

Although I haven't be actively involved in NetWare for a couple of years now, I'd venture from a quick google search there are many documented problems related to dsapi and clib.

You can also try updating your ARCserve installation to SP2:

http://supportconnect.ca.com/sc/solcenter/solresults.jsp?aparno=QO81791&startsearch=1

It may or may not help, but you will be on the latest version then.