AR Invoice Entry Customization

[KrishSP]

Hi Gurus,

I am facing an issue on customized AR Invoice Entry UI AR2100 in production environment and NOT in Dev environment.

created it as a custom app EXE with the ID "RT" Created roto entry as

Roto file read as below
RT2100 OBJECT RT2100.EXE

entry in grp.dat to launch custom AR Invoice entry UI
program files folder: RT62A

Dev Environment:
Sage 300 ERP version 6.2
MS SQL Server

Whenever, i am trying to print the Invoice using Custom UI File menu i am getting the attached error and the program hangs

http://files.engineering.com/getfil...-4762-a238-aa3a3f7c79c3&file=PrintARInvUI.png

Anyone please guide me where i am doing wrong.

I guess it may be becoz the app/object ID is "RT2100" and the Print UI is looking for AR2100 UI. If it is so, how to resolve it.

Please let me know if need any further information to investigate the issue.

Thanks,
Krish

 

[Jay Converse]

Make the name AR2100.

Sage 300 Whisperer

 

[KrishSP]

Hi Jay,

Thank you for your reply.

Do you mean rename the EXE file name as AR2100.EXE or rename the roto entry to AR2100.
Iam afraid if i rename the rotoid it would break the uniqueness of roto in Accpac.
Let me try renaming the EXE file name and let you know the feedback.

Thanks,
Krish