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Applications hang & System freezes

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jaymax2U

Technical User
Oct 1, 2008
47
US
I have an unstable XP -SP2 installation that has evolved into the current state over the last few weeks. The terminating event is a crash preceded frequently by a " The task Master has encountered a problem and ... " statement. Similar statements have been "Google Taskbar Installer haes encountere a problem and needs to close" and "MSN Processor" same explanation

I have ran exhaustive virus and malware scans with Kaspersky and Malwarebytes.

System Overview:
Computer Type: Advanced Micro Devices 2833 MHz.
BIOS: AT/AT COMPATIBLE Date: 12/05/06
Memory: Total physical: 3326 MB. Used: 18%
Drives: 529 GB total free 1025 GB total size in 3 drives

Windows name and version: Multiprocessor Free (5.1.2600)
IE version: 6.0.2900.2180
DirectX Version: Unknow or Newer then DirectX 9.0c (4.09.00.0904)
BIOS Manufactured: Phoenix Technologies, LTD
BIOS Date: 12/05/2006
BIOS Version: ASUS M2N-E SLI ACPI BIOS Revision 0506
BIOS Size: 512 KB
Hard Drives
Drive: C
Total space: 279 GB (100%)
Free space: 41 GB (14%)
Used space: 239 GB (85%)
Drive: D
Total space: 279 GB (100%)
Free space: 279 GB (99%)
Used space: 0 GB (0%)
Drive: E
Total space: 466 GB (100%)
Free space: 209 GB (44%)
Used space: 256 GB (55%)
Memory Information
Total Physical Memory: 3326 MB
Total Windows Memory: 8532 MB
Free Memory: 7481 MB
Used Memory: 1051 MB
Page Size: 4096 bytes
Total threads: 590
Total processes: 45
PageFile Total Size: 5330172 KB (100%)
PageFile Used: 439992 KB (8%)
PageFile Free: 4890180 KB (92%)

The Event log records show some Information and Error Events:

Typical Information [with "service stopped"] >>
The description for Event ID ( 0 ) in Source ( gusvc ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Service stopped
________________________

Error>>

Date : 9/20/2009 Source : Application Error
Time: 11:33:25 Category : None
Type : Error Event: 1000
Description:
Faulting application msntask.exe, version 3.0.1125.0, faulting module mscoree.dll, version 2.0.50727.3053, fault address 0x00005810.
______________
[ii]
Date : 9/20/2009 Source : Application Hang
Time: 11:29:13 Category : None
Type : Error Event: 1001
Description:
Fault bucket 126637809.
______________
[iii]
Date : 9/20/2009 Source : Application Hang
Time: 11:29:06 Category : (101)
Type : Error Event: 1002
Description:
Hanging application iexplore.exe, version 6.0.2900.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000
______________


 
Any reason you haven't updated Windows XP to Service Pack 3 and installed Internet Explorer 8 plus all of the latest updates? This would probably improve a lot of the instability problems your system is currently experiencing. Also, if you do not necessarily utilize the MSN toolbar, you may want to uninstall it completely. Toolbars are known for causing unwanted issues. If you do utilize the MSN toolbar, you may want to see if there is an updated version that you can install.

Joey
CCNA, MCSA 2003, MCP, A+, Network+, Wireless#
 
If you are running a domain, make sure to test Service Pack 3 extensively. SP3 caused some of our legacy programs to not work completely. Also, IE8 is NOT supported for several of our web applications.

I don't think SP3 or IE8 will cause problems on a stand alone.

-Geates
 
xp freeze troubleshooting
thread779-935320

310353 - How to Perform a Clean Boot in Windows XP

316434 - HOW TO: Perform Advanced Clean-Boot Troubleshooting in Windows XP

310560 - How to Troubleshoot By Using the Msconfig Utility in Windows XP

Try Safe Mode (Do you have this problem in Safe Mode?).

Try running ChkDsk to check your drive for errors. Right-click your Drive icon/ Properties/ Tools/ Error Checking. Select both boxes.

Run the System File Checker program from the Run Box by typing.....Sfc /Scannow in it and have your XP CD handy.

HOW TO: Verify Unsigned Device Drivers in Windows XP

Do you have the same problems if you use a different user?

Check your RAM.




If they don't work you could try repairing windows by running it over itself. You will lose all your windows updates but your files will be untouched.

How to Perform an In-Place Upgrade (Reinstallation) of Windows XP (Q315341)
 
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