I'm looking for an PC application that can turn on and off MWI's. Does Nortel distribute a set off tools for Visual Basic or is there an application out there like this already that I can use?
You can do it with CTI. VB bit maps can controll MLS via CT Connect or you can use TAPI/SP. There are tool kits available in the Developer program which we have used that are good. If you are unable to do it yourself, youre gonna need a good budget to get it done.
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