Apple AirPods or other Bluetooth earbuds with Avaya 9641G?

[jreingold]

I have a client that desperately wants to use his Apple AirPods with his 9641G. I've followed the instructions to pair them with the phone, and the 9641G sees the AirPods, and shows they successfully pair and connect. The phone display then shows the bluetooth symbol at the top of the display, indicating it's paired. But the Airpods dont seem to communicate with the phone - no ring indication - pressing the headset button on the 9641 doesn't engage the airpods for audio, etc.

Has anyone had any luck getting AirPods to work with the 9641G? Or know of any other wireless earbuds solution that would work with the 9641G? I know I could sell him Plantronics or other over-the-ear wireless headset, but he's stuck on using his AirPods preferably, other otherwise some other ear bud style solution.

Thanks for any suggestions or help!

-Jeff

 

[amriddle01]

Just no, they either work or don't, you have proved they don't, they were never designed to work together either, totally different versions of Bluetooth.
I can guarantee Avaya will not be in slightest bit interested in making them work either

 

[jreingold]

Thanks. Anyone know of any earbud-style headphones that will work with the 9641G? Or for that matter a 9608G, which doesn't have built-in bluetooth but I know there are options from Plantronics and others for BT headphones for 9608 phones using a base station connected to the headset jack. I just can't find any earbud style ones...

Thanks,
Jeff

 

[amriddle01]

Just twin a SIP softphone on his iPhone with his 9641, then he can earbud away

 

[jreingold]

Excellent idea! That may appease him. Thanks!