google a tool called SETPWD.NLM. It will do it. Note that it requires set bindery context= to the location of the user you are resetting the password for. You run this from the server console.
Yes, I wouldn't have suggested it otherwise. If you can't make that work, you can open a call with Novell and they'll send you a similar tool (or maybe even the same one).
you should find a utility called adminadd, this will create a new administrator that is a trustee of the root. Another good reason to lock or secure your server
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