Anyone out there know Comdial FXII- with & without Quick Que. Im looking into the possibility that certain agents are logging out and back in - to get calls first (this is how Comdial phone systems work (the least idle agent will get the calls first). Since this can be an issue, we need some type of " agent log-out/log-in report".
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Anyone know Comdial phone systems
- Thread starter DTrick
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jerryreeve
Vendor
I have done some comdial but you may try to post the question straight up on Forum461 the general telephony forum. I am sure that you would get an answer there.
JerryReeve
Communications Systems Int'l
com-sys.com
JerryReeve
Communications Systems Int'l
com-sys.com
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