Anyone experiencing 'Clicking' noises on a Merlin Magix on inbound / outbound calls?

[MadHatter2050]

I currently have 3 systems experiencing clicking noises on inbound / outbound calls on a Merlin Magix. All 3 systems have 412 TDL cards and 800 ICLID cards. On one system we replaced all 3 800 ICLID cards and the clicking remains. Thought it might me a power supply issue, but all three systems have started this within 2 weeks of each other. Now I'm starting to feel it may be a CO issue. Welcoming any thoughts.

 

[Telecomboy]

If it is the Magix, in my experience clicking is usually related to the power supply or the 412TDL, not the 800 ICLID. I would verify with a single line phone outside the system that it is not the lines though. It would be odd to have 3 separate systems have power supplies or 412's go bad at the same time.

 

[Telecomboy]

One other thing to check, is the clicking present while calling voicemail or calling extension to extension? If so, that eliminates lines as the issue and points to either the 412 or the power supply.

 

[MadHatter2050]

The tech checking the first system where we replaced the 800's checked the lines and they're all clear. We've shipped out a replacement power supply and 412 for him to do some testing. I'll ask all of them if they have the same problem on internal calls and let you know what I find. Thanks