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Anybody have a phone display Disconnected and just flash?

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PImoose

Technical User
Dec 3, 2008
53
US
Someone moved a phone yesterday because they thought the phone was dead. Well the phone that they thought was dead and the good phone would just flash the phone lights when plugged in. If you unplugged and plugged back in, it would flash the lights and say Disconnected. Never did we get a chance to register it. Both phones (nortel t7316e had their MAC's reset in the UCX.

The only way we were able to get the registration option was to reboot the system. All other plugged in phones were working fine. Any input on what could have been the original issue?
 
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