Any feature to assure agents log out?

[jgraham1075]

Does anyone know of any feature which will assure an agent does not wander way from their desk (or go home) and inadvertently leave their phone 'logged in' to a hunt group? On a previous system that we used, there was a RONA (Return on no answer) feature which caused an agent to be automatically removed from hunt groups (or logged off) if they did not answer their phone in a specific number of rings. Agents are human and may forget to log out before going home. Thanks!

 

[MrIPO]

Under User/Telephony

Login Idle Period (secs): Default = Blank (Off)
If the telephone is not used for this period, the user currently logged in is automatically logged off. This option should be used only in conjunction with Force Login

Hope this helps

 

[IPOJedi]

Tell the employees if they dont log off there sacked!!!