Hi,
We are having problems using a Nortel 1150 with a Plantronics wireless headset (USB). The phone has the latest firmware (3.2) and the key 0 is the ACD for a call center. On the key 3 there is a personnal DN. Even with a wired headset we can't take calls on the DN, but only from a ACD call (key 0). Here is the related thread: thread798-1481847 which doesn't seem to have been anwsered. How can we answer automatically on DN of the key 3 ?
Thank you.
DES 2258
TN 073 0 00 30 VIRTUAL
TYPE IPACD
CDEN 8D
CUST 0
ZONE 030
FDN 7000
TGAR 1
LDN NO
NCOS 6
SGRP 0
RNPG 0
SCI 0
SSU 0000
XLST 0
SCPW
CLS CTD FBD WTA LPR MTD FNA HTA TDD HFA CRPD
MWA LMPN RMMD SMWD AAD IMD XHD IRA NIA OLA VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LND CNDD
CFTD SFA MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDD CFXA ARHD CNTD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN
VOLA VOUD CDMR ICRD KEM3
CPND_LANG ROM
RCO 0
HUNT 7000
LHK 3
LPK 3
PLEV 02
CSDN
SPID NONE
AST
IAPG 0
AACS NO
ITNA NO
DGRP
PRI 01
MLWU_LANG 0
DNDR 0
KEY 00 ACD 2002 30 2702
AGN
01 NRD
02 MSB
03 SCR 2258 30 MARP
CPND
NAME TEST 1150
XPLN 24
DISPLAY_FMT FIRST,LAST
04
05
06
07
08
09
10
11
12
13
14 ASP
15 EMR
16
17 TRN
18 AO6
19 CFW 16
20 RGA
21 PRK
22 RNP
23
24 PRS
25 CHG
26 CPN
27
28
29
30
31
DATE 19 MAR 2009
We are having problems using a Nortel 1150 with a Plantronics wireless headset (USB). The phone has the latest firmware (3.2) and the key 0 is the ACD for a call center. On the key 3 there is a personnal DN. Even with a wired headset we can't take calls on the DN, but only from a ACD call (key 0). Here is the related thread: thread798-1481847 which doesn't seem to have been anwsered. How can we answer automatically on DN of the key 3 ?
Thank you.
DES 2258
TN 073 0 00 30 VIRTUAL
TYPE IPACD
CDEN 8D
CUST 0
ZONE 030
FDN 7000
TGAR 1
LDN NO
NCOS 6
SGRP 0
RNPG 0
SCI 0
SSU 0000
XLST 0
SCPW
CLS CTD FBD WTA LPR MTD FNA HTA TDD HFA CRPD
MWA LMPN RMMD SMWD AAD IMD XHD IRA NIA OLA VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LND CNDD
CFTD SFA MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDD CFXA ARHD CNTD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN
VOLA VOUD CDMR ICRD KEM3
CPND_LANG ROM
RCO 0
HUNT 7000
LHK 3
LPK 3
PLEV 02
CSDN
SPID NONE
AST
IAPG 0
AACS NO
ITNA NO
DGRP
PRI 01
MLWU_LANG 0
DNDR 0
KEY 00 ACD 2002 30 2702
AGN
01 NRD
02 MSB
03 SCR 2258 30 MARP
CPND
NAME TEST 1150
XPLN 24
DISPLAY_FMT FIRST,LAST
04
05
06
07
08
09
10
11
12
13
14 ASP
15 EMR
16
17 TRN
18 AO6
19 CFW 16
20 RGA
21 PRK
22 RNP
23
24 PRS
25 CHG
26 CPN
27
28
29
30
31
DATE 19 MAR 2009