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Another Wierd One - Meridian Mail

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janaya

IS-IT--Management
May 7, 2002
2,292
US
Probably sound simple to fix.

I have a user that is complaining of getting meridian mail messages the day after they are recorded, or they are getting a MWI on the message the next day.

Any ideas?

John
 
I work for large health care network in Austin. We have the same problem. Sometime msg's will show up a day later and other times 2 weeks later. I have been researching this for 2 years now and have come up with 0. SBC can not figure it out either. I think it something to do with our/your voicemail disc storage space. If you try to clear out old mail boxes and old auto attendants it may help. Also try switching the user to different NODE.

 
NOTHING HELPS,AND OF COURSE ETAS TRYS TO PUT THE BLAME ON THE CUSTOMER. NOT EVERY MERIDIAN MAIL DOES IT BUT I'VE HAD PRETTY GOOD LUCK WITH REL 13 BOXES

OLD ROLMEN WORKING ON NORTELS
 
I have had simular problems with mermail,

has anybody been changing names on mailboxes? thats a no-no

it can leave you with two cabinets for the same box

resulting in corrupt data, nortel can fix if this is it

should also delete mailbox and create new one any time a new user replaces on that has left the company,

nortic
 
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