I'm struggling to have the following work.
We have an announcement that allows to caller to skip it, if they press the 1 key but when any key is pressed the announcement skips and routes on the next relevent step.
Is there a way to keep the announcement playing if any key is pressed other than the 1 which of course would skip the announcement?
Thanks in advance
We have an announcement that allows to caller to skip it, if they press the 1 key but when any key is pressed the announcement skips and routes on the next relevent step.
Is there a way to keep the announcement playing if any key is pressed other than the 1 which of course would skip the announcement?
Thanks in advance