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announce place on queue 1

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kank

IS-IT--Management
Oct 3, 2003
191
TR
Hi All,

I forgot how we set on VMPro to announce the place on queue to the caller, or estimated wait time. Can you help me about it? I remember there is a special script we were writing??

BR
 
Hi kank

In Voicemail Pro you need to add a Queue Action for which ever you need. Add this to the queued or still queued call flow and there you go.

The queue ETA/Position is announced after any prompts you might record.

Hope that helps!

------------------------------------------
IP Office 412 (2.1.(73))
VMPro (2.1.(73))
CCC 5.0.56
50 Licenses for CCC/Phone Manager
 
OK I find it. Star for the fast answer.
 
No worries - wow my first star!!

------------------------------------------
IP Office 412 (2.1.(73))
VMPro (2.1.(73))
CCC 5.0.56
50 Licenses for CCC/Phone Manager
 
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