Peter Kolbe
Technical User
Good Day.
My Client has a Panasonic KX-TDA100 PABX, Populated as follows:
1 x PSU-M
1 x LCOT16
1 x DLC16
2 x SLC16
1 x CSIF8
1 x IPCMPR
They also have a KV-TVM200 Voicemail system.
Most of the extensions are analogue, but they do have several extensions that are digital (With KXDT321 Phones).
They have a 8 Channel Phone Card in one of their PC's, that is hooked up in parallel with some of their Analogue Extensions (Extension Numbers starting with 100), to automatically record the incoming and outgoing audio (it uses Voltage or Audio Level detection to activate the recording). And it works well for that.
They have asked for us to implement recording on the Digital extensions (Numbers in the 200) as well. I have tried hooking their recorder up to the Digital Extensions, but all I get is a lot of digital noise, and can barely hear any audio.
Is there a way to accomplish this (Somehow automatically mirror the digital port to an analogue port), or is there some other way to get it to automatically record (even if we can somehow send it to a computer on the same LAN segment to record with some other software)?
Thanks
Peter
My Client has a Panasonic KX-TDA100 PABX, Populated as follows:
1 x PSU-M
1 x LCOT16
1 x DLC16
2 x SLC16
1 x CSIF8
1 x IPCMPR
They also have a KV-TVM200 Voicemail system.
Most of the extensions are analogue, but they do have several extensions that are digital (With KXDT321 Phones).
They have a 8 Channel Phone Card in one of their PC's, that is hooked up in parallel with some of their Analogue Extensions (Extension Numbers starting with 100), to automatically record the incoming and outgoing audio (it uses Voltage or Audio Level detection to activate the recording). And it works well for that.
They have asked for us to implement recording on the Digital extensions (Numbers in the 200) as well. I have tried hooking their recorder up to the Digital Extensions, but all I get is a lot of digital noise, and can barely hear any audio.
Is there a way to accomplish this (Somehow automatically mirror the digital port to an analogue port), or is there some other way to get it to automatically record (even if we can somehow send it to a computer on the same LAN segment to record with some other software)?
Thanks
Peter